Last Updated: May 27, 2026
By accessing or using the watt-outlook website (watt-outlook.com) and our appliance repair services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you must not use our website or services.
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms.
watt-outlook provides professional appliance repair and maintenance services for household appliances including, but not limited to:
Service bookings are made through our online form or by email. A booking is confirmed only when you receive written confirmation from us via email.
Service appointments are subject to availability. We will make reasonable efforts to accommodate your preferred date and time but cannot guarantee specific slots.
Our services are available within Greater Manchester, Cheshire, Lancashire, and surrounding areas within 40 miles of Manchester M1 4EQ.
Prices displayed on our website are in British Pounds Sterling (GBP) and include VAT where applicable. Prices are subject to change without notice, but confirmed bookings will honor the price quoted at the time of booking.
Payment is due upon completion of the service. We accept cash, bank transfer, and major credit/debit cards.
If additional parts or work are required beyond the initial quote, we will inform you of the additional costs before proceeding. You have the right to decline additional work.
If we determine that your appliance cannot be repaired economically, you will be charged only for the diagnostic visit (£35).
You may cancel or reschedule your appointment by contacting us at least 24 hours before the scheduled time. Cancellations made less than 24 hours before the appointment may incur a £25 cancellation fee.
We reserve the right to cancel or reschedule appointments in cases of emergency, technician illness, or circumstances beyond our control. We will notify you as soon as possible and offer alternative dates.
All repairs are guaranteed for 90 days from the date of service. If the same issue recurs within this period due to our workmanship, we will return and fix it at no additional charge.
Replacement parts carry a 90-day warranty. Defective parts will be replaced free of charge within this period.
Our warranty does not cover:
While we make every effort to repair appliances effectively, we cannot guarantee that all appliances can be repaired. Some appliances may be beyond economical repair.
To the fullest extent permitted by law, our liability for any claims arising from our services is limited to the amount you paid for the specific service that gave rise to the claim.
We are not liable for:
We maintain public liability insurance as required by law. Claims for property damage caused by our negligence should be directed to our insurance provider.
As a customer, you agree to:
All content on the watt-outlook website, including text, graphics, logos, images, and software, is the property of watt-outlook or its licensors and is protected by copyright and intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.
You may use our website for lawful purposes only, including:
You must not:
Your use of our website and services is also governed by our Privacy Policy and GDPR Compliance Statement. Please review these documents to understand how we collect, use, and protect your personal data.
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of any third-party sites. Accessing third-party websites is at your own risk.
You agree to indemnify and hold harmless watt-outlook, its employees, and contractors from any claims, damages, losses, or expenses arising from:
If you have a complaint or dispute, please contact us first at [email protected]. We will make reasonable efforts to resolve the issue informally.
These Terms of Use are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
If informal resolution fails, you may pursue alternative dispute resolution or legal action in accordance with UK consumer protection laws.
If any provision of these Terms of Use is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
These Terms of Use, together with our Privacy Policy and other legal notices on our website, constitute the entire agreement between you and watt-outlook regarding the use of our website and services.
Our failure to enforce any right or provision of these Terms of Use will not constitute a waiver of that right or provision.
For questions about these Terms of Use, please contact us:
watt-outlook
42 Wellington Street
Manchester, M1 4EQ
United Kingdom
Email: [email protected]